Legal Documents

Superbij Terms & Conditions — Complete Usage Guidelines

Please read these Terms & Conditions carefully before using the superbij platform. They define the rights and responsibilities of both you and us.

Last Updated: January 2026

Key Highlights at a Glance

A quick overview of the key points in our Terms & Conditions.

Age Verification Required

Superbij is for users aged 18 and above only. Age and identity are verified at the time of registration.

Transparent Payment Policy

Deposits and withdrawals follow clear, transparent rules. There are no hidden charges, and processing times are clearly communicated.

Bonus Terms

Each bonus and promotion has its own wagering requirements. Please read the terms carefully before claiming any bonus.

One Account Policy

Each person may register only one account. Having multiple accounts may result in all of them being suspended.

Secure & Encrypted

All your data is protected with SSL encryption and is not shared with third parties.

Responsible Gaming

Superbij supports responsible gaming. Self-exclusion and limit-setting tools are always available.

1. Introduction & Eligibility

By accessing or using the superbij platform, you are considered to have fully accepted these Terms & Conditions. If you do not agree with any of these terms, please refrain from using the platform.

These Terms & Conditions constitute a legal agreement between superbij and its users. They apply to the superbij website, mobile application, and all associated services.

These terms may be updated at any time. When changes occur, we will notify you at your registered email address, and the updated date will be shown at the top of the page.

Superbij is an internationally licensed online gaming and betting platform for users in Bangladesh. The platform operates in accordance with international gaming regulatory guidelines and is committed to protecting the interests of its users.

2. Account Register

To create an account on superbij, you must provide accurate and complete information. superbij reserves the right to cancel any account created with false or incomplete details at any time.

  • Each user is allowed to create one account only.
  • Keeping your account password confidential is solely your responsibility.
  • Transferring or selling your account to another person is strictly prohibited.
  • If you notice any suspicious activity on your account, contact superbij support immediately.
  • The name and identity document provided at registration will be used for payment verification at a later stage.

As part of the KYC (Know Your Customer) verification process, superbij may request your identity document, proof of address, or other supporting documents at any time. Failure to submit the required documents may result in a temporary or permanent account suspension.

3. Eligibility & Age Requirement

superbij is strictly for users aged 18 and above. Account creation or use by minors is strictly prohibited.

You must meet the following eligibility requirements to use the superbij platform:

  • You must be 18 years of age or older.
  • You must hold a valid government-issued ID in your own name.
  • You must confirm that you are using the platform of your own free will and with full awareness.
  • You must not be located in a region where online gaming is prohibited by law.

Superbij does not support underage gaming in any form. If we determine that an account is being used by a minor, it will be closed immediately and all balances may be forfeited.

4. Deposits & Withdrawals

Deposits and withdrawals on superbij are easy via mobile banking and e-wallets. Every transaction is processed through secure, encrypted channels.

Transaction Type Minimum Amount Processing Time
Deposit (Mobile Banking) BDT 200 Instant
Deposit (E-Wallet) BDT 500 Instant
Withdrawal (Mobile Banking) BDT 500 15 minutes — 24 hours
Withdrawal (E-Wallet) BDT 1000 30 minutes — 24 hours
  • Your account must have completed KYC verification before you can make a withdrawal.
  • Deposits must be made using a payment method registered in your own name.
  • Deposits made through a third party are not accepted.
  • Superbij may place a withdrawal on hold if fraud or irregular transaction activity is suspected.
  • Wagering requirements must be met before withdrawing from your bonus balance.

5. Betting Rules

All users must strictly follow the rules below when placing bets on superbij. These rules apply equally to everyone on the platform.

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • Bets related to an event are generally not accepted after the event has started.
  • Superbij reserves the right to void bets if the outcome is affected by a technical error or data feed issue.
  • Odds in Sports Betting are subject to change; the odds at the time of placing your bet are considered final.
  • Any attempt to fix matches or manipulate outcomes through unfair means will result in all related bets being voided.
  • Superbij is not responsible for any discrepancies in live betting caused by network delays.
Special events or tournaments may have their own betting rules. Full details will be available on the relevant event page.

6. Bonuses & Promotions

Superbij regularly offers various bonuses and promotions. Each bonus comes with its own terms, and failure to comply with those terms may result in the forfeiture of the bonus and any associated winnings.

  • The welcome bonus is available to newly registered members only and applies to the first deposit.
  • Every bonus comes with a specific Wagering Requirement (WR) that must be met before a withdrawal can be made.
  • Claiming bonuses through multiple accounts is strictly prohibited and will result in account termination.
  • Bonus balance cannot be transferred to another user.
  • Superbij reserves the right to modify or cancel any promotion at any time.
  • Free spin bonuses may be limited to specific slot games.
If bonus abuse or bonus hunting is detected, superbij reserves the right to forfeit the bonus and any associated winnings, and to suspend the account.

7. Prohibited Activities

The following activities are strictly prohibited on the superbij platform. Violations may result in a permanent account ban and, where necessary, legal action.

  • Using funds obtained through money laundering or illegal sources.
  • Placing bets using bots, scripts, or any automation software.
  • Deliberately exploiting any technical glitch on the platform.
  • Accessing the platform from a restricted region using a VPN or proxy.
  • Creating multiple accounts or using another person's account.
  • Attempting to influence betting outcomes by colluding with other users.
  • Using the superbij name or logo to conduct fraud or phishing.

8. Privacy & Data Protection

Superbij takes the protection of your personal information very seriously. For full details on how we collect, use, and store your data, please refer to our Privacy Policy Available on the page.

  • Your personal information is never sold to third parties.
  • Payment information is always stored in encrypted form.
  • Information may be disclosed in response to valid requests from law enforcement authorities.
  • You may request to view or delete your stored personal data at any time.

9. Account Suspension & Termination

Superbij reserves the right to suspend or permanently close any account for the following reasons:

  • Violating any part of these Terms & Conditions.
  • Providing false information during KYC verification.
  • If fraudulent or suspicious activity is detected on the account.
  • At the user's own request under the Responsible Gaming policy.
  • For accounts that have been inactive for an extended period.

Upon account closure, any valid balance will be returned; however, bonus balances will be forfeited. You may close your account at any time by contacting our support team.

10. Limitation of Liability

Superbij is not liable for the following:

  • Bets lost due to internet disconnection or technical errors.
  • Delays or failures caused by third-party payment gateways.
  • Unplanned server maintenance or temporary service interruptions.
  • Loss of account credentials due to the user's own negligence.

Superbij strives to keep the platform available 24/7; however, the service may be temporarily unavailable during scheduled maintenance. Advance notice will be provided in such cases.

11. Changes to Terms

Superbij reserves the right to update these Terms & Conditions at any time. For significant changes, advance notice will be sent to your registered email address. Continued use of the platform after any changes constitutes acceptance of the updated terms.

We therefore recommend visiting this page regularly. The date of the most recent update will always be displayed at the top of the page.

12. Contact

If you have any questions or concerns about these Terms & Conditions, please contact our support team:

Email: [email protected] — Our support team is available 24/7 to assist you.

Our FAQ page Find answers to common questions. For responsible gaming support, Responsible Gaming Visit the page.

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